People have more ways to communicate than ever, and the trend away from phone calls isn't an accident. It stems from very real psychological perceptions and needs. To pull workers and consumers away from chat and text and back to truly meaningful voice-based interaction when it's appropriate, you have to acknowledge these needs and perceptions and work against the systemic and cultural causes behind them.
We can respond to preference, but we can shape the preferences themselves, too. Top Stories. Top Videos. Getty Images. Sponsored Business Content. Why aren't Millennials answering your phone calls? Millennials - those roughly y. Since answering phone calls doesn't line up with these traits, it's become the most diminishing form of communication. Here are some of the more common reasons why Millennials aren't answering your phone calls. At no point in your day is taking a phone call not disruptive to whatever else you're working on.
Phone calls are distracting, disruptive, and completely throw off your groove. Nobody wants that! When someone calls you, they're assuming at least two things:. On many occasions one or both of these presumptions might be true. But more often than not, the caller comes off as being selfish - even a little insulting - to the person being called.
If it's so important, just shoot a text to set up a call. Texts are virtually guaranteed to be read within a few minutes, and they create a lot more flexibility for everyone. Do you know how much time people spend on pleasantries and howdy-do's everyday? The average person spends over 8 minutes a day just talking about the weather. In a Pew research study showed that people make on average 12 phone calls a day however other studies have placed it closer to six calls a day.
Why though? Why are phone calls losing out to other types of communication? What do students feel is the best form of communication and why? Which are they more likely to answer? What can be done to stop the decline in making and answering phone calls? The first reason is new, more flexible forms of communication, texts and emails. Texts and emails are ways to communicate nonverbally with others.
You can send them what you need to say and they can read and reply to it within seconds. Robocalls — Oh technology. We all know that robocalls are an epidemic in this world.
Pre-recorded messages suck. And every time you hear one congrats on that free cruise you just won btw… , you become less and less likely to answer the phone the next time. Also, this just feeds into Caller ID as you become more reliant on it to determine what calls you answer.
Messaging As An Alternative — Finally, phone calls are no longer the preferred mode of communication between people in America. And of course the primary tool that they use to poll is….
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